Ecommerce, or Electric Commerce, is
one of the most important aspects of the internet to emerge.It allows
the buying and selling of goods and services immediately on the Internet,
especially the World Wide Web. In practice, this term and a newer term,
e-business, are often used interchangeably. For online retail selling,
the term e-tailing is sometimes used.
In an e-commerce sales channel you must have the following
elements to conduct e-commerce:
A place to sell the product - in e-commerce,
a Web site displays the products in some way and acts as the place
A way to get people to come to your Web site
A way to accept orders - normally an
on-line form of some sort
A way to accept money - normally a merchant
account handling credit card payments. This piece requires a secure ordering
page and a connection to a bank. Or you may use more traditional billing
techniques either online or through the mail.
A fulfillment facility to ship products to customers
(often outsource-able). In the case of software and information,
however, fulfillment can occur over the Web through a file download mechanism.
A way to accept returns
A way to handle warranty claims if necessary
A way to provide customer service (often through
email, on-line forms, on-line knowledge bases and FAQs, etc.)
In addition, there is often a strong desire to integrate
other business functions or practices into the e-commerce offering. An
extremely simple example -- you might want to be able to show the customer
the exact status of an order.
Bit-7 Informatics is also providing the Simplified e-commerce solutions for small businesses
and individuals. In this option the bit7informatics.com provides a simplified
system for creating your store. The system usually involves a set of forms
that you fill out online. We generates all of the web pages for the store